Money Back Guarantee

At TSM, we are committed to your success. Our members consistently pass the EPPP at rates higher than 94% and a 99% pass rate for the CPLEE. 

FOR EPPP MEMBERS

Members who previously used a different EPPP test preparation program and failed, after using TSM, they were able to score an average of 110 points higher than their original test score.

TSM members, on average, find that their EPPP score only varies a remarkable four points from their TSM practice test scores. With TSM, you know when you are ready to sit for your actual EPPP and can confidently take that exam knowing in advance an estimate of your final score.

TSM has six (6) easy requirements that you must have met to be eligible for TSM’s money-back guarantee:

  1. Membership Term: Your membership must have been between four and six months (16 to 24 weeks).
  2. 100% Completion: Each step within the TSM system must have been completed in the order it was presented, based on your Initial Assessment Exam. No more than 2 full length mock exams completed (with overall scores exceeding 74%) (for NY and NJ these scores must exceed 79%) and no more than 1 domain specific practice exam (per domain) prior to the start of Phase 3 in Phase Final Review.
  3. Coaching: You must have a Final Review coaching appointment with the week before your scheduled test date. (Step #4 Member Home Page)
  4. Take the Test: You must take EPPP within 1 week of your membership expiration date. Copy of Authorization to test with test date must be sent to TSM. A copy of your test results must also be sent to TSM.
  5. Notifications: You must have notified TSM in writing one week before your test date and within three weeks after your test date.
  6. Freeze account: You may only freeze your account due to medical conditions 1 time for a maximum of 7 days within a 16 week time frame without disqualifying for the PG.  

If, in the unlikely event that you do fail the EPPP, and if you have met ALL six criteria outlined above, you will be refunded your TSM purchase price, up to $1,400. Or you may choose to select our Pass Guarantee which would allow you 3 additional months of access at no additional charge. If exercising the Pass Guarantee, you are no longer eligible for the money back guarantee. 

Your success on the EPPP exam is supported through our unparalleled program, but your success requires your commitment to following the program as it is presented. Only members whose initial membership began after February 1, 2015 are eligible for TSM's money back guarantee. In the event that you started your membership prior to February 1, 2015, and you have met all 6 of the requirements referenced above, you will be eligible for Pass Guarantee, which is 3 months of unlimited access free of charge.

FOR CPLEE MEMBERS

  1. Membership Term: Your membership must have been used a minimum of 30 hours within a 30 day consecutive period of time. 
  2. 100% Completion: Each step within the TSM system must have been completed in the order it was presented, based on your Initial Assessment Exam. No more than 2 full length mock exams completed (with overall scores exceeding 81%) and no more than 1 domain specific practice exam (per domain) prior to the start of Phase 3 in Phase Final Review.
  3. Coaching: You must have a coaching appointment the week before your scheduled test date. (Step #4 Member Home Page)
  4. Take the Test: You must take CPLEE within 1 week of your membership expiration date. A copy of your test results must also be sent to TSM.
  5. Notifications: You must have notified TSM in writing one week before your test date and within three weeks after your test date. 

If, in the unlikely event that you do fail the CPLEE, and if you have met ALL five criteria outlined above, you will be refunded your TSM purchase price, up to $300.00 or you may choose to select our Pass Guarantee which would allow you an equal amount of time as that purchased of access at no additional charge. If exercising the Pass Guarantee, you are no longer eligible for the money back guarantee. 

 

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