Actively listening is no small task. Despite being a crucial element of effective communication, what makes it challenging to truly engage in this skill? In this episode, Dr. Graham Taylor speaks with Christine Miles. Christine is an executive coach, thought leader, entrepreneur, recognized world expert in the field of listening differently, and author of the book What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell. For over 25 years, Christine has been helping executives, individuals, and families expand human connections, transforming businesses and lives. Christine holds a BS in Psychology from Millersville University, a Master’s in Psychology from the University of Pennsylvania, and is the Founder and CEO of EQuipt, helping organizations apply human skills to drive results and build cultures of empathy. We’re excited to have Christine with us today to discuss the power of listening and her book “What Is It Costing You To Listen: The Power of Understanding to Connect, Influence, Solve & Sell”.